Frequently Asked Questions

Yes. Since 2004 we have handled distribution of the complete Fluke Biomedical range for all of Austria, from Fernitz near Graz. Personal advice: +43 3135 4849111.

We work with short turnaround times and give you a concrete date with your enquiry. Your device comes back with its calibration certificate.

Yes – honestly and at eye level. We will also tell you when your existing device is still perfectly sufficient and a new purchase is not worth it.

Call us: +43 3135 4849111. As a rule we bring a loaner device the next working day, and your practice or lab keeps working.

Yes. A call or a short message is enough – we know your devices and deliver the right material. On request, we remind you before you run out.

Among others Zybio (haematology), Boditech Med (CRP measurement with Afias and I-Chroma) and Siemens (Clinitek urinalysis); we also service Mythic systems. Our advice is honest and brand-independent.

Sales and service for laboratory devices and diagnostics focus on Styria and southern Burgenland, with real regional proximity from Fernitz near Graz.

As a rule, annually. On request, we remind you in good time before the due date so no deadline is missed.

Yes. Every calibration ends with a calibration certificate, ready to file with your records.

Call +43 3135 4849111. For lab devices we bridge the outage with a loaner, usually by the next day. Test equipment is repaired and calibrated with short turnaround times.

No. Neutec does not tie anyone down with service or maintenance contracts. You call when you need us, and you stay because the work speaks for itself. That is how it has been for 26 years.

Nothing. Helpdesk and telephone support are free at Neutec.