Privacy policy
Protecting your data matters to us, and we keep it simple: this website uses no cookies, no tracking and no analytics services. Below we inform you, in accordance with the General Data Protection Regulation (GDPR), which data is nevertheless processed and what happens to it.
1. Controller
Neutec Medizintechnik GmbH
Dr.-Hans-Kloepfer-Straße 22, 8072 Fernitz, Austria
Phone: +43 3135 4849111
Email: office@neutec.at
2. No cookies, no tracking
This website sets no cookies and stores no information on your device (§ 165 (3) TKG 2021). No analytics, advertising or social media services are used, so a cookie banner is not required. Fonts are also loaded locally from our server – there is no connection to Google Fonts or other third-party CDNs.
3. Server log files
When you visit this website, the web server automatically processes connection data (IP address, date and time, page requested, browser type). This data is technically necessary to deliver the website and to ensure its stability and security (Art. 6 (1) (f) GDPR – legitimate interest). The log files are deleted after [hosting provider's retention period, e.g. 14 days].
Hosting: [hosting provider and registered office to follow – conclude a data processing agreement if required]
4. Contact form
If you use our enquiry form, we process the data you provide (name, company, phone number, email address, message) solely to handle your enquiry (Art. 6 (1) (b) GDPR – pre-contractual measures). Your details are sent to us by email[; the form service … is used for this – to be added before going live]. We delete enquiries once they have been fully handled and no statutory retention obligations apply.
5. Contact by phone and email
You can reach us by phone at +43 3135 4849111 and by email at office@neutec.at. Please note that unencrypted emails do not guarantee full confidentiality; we therefore recommend not sending sensitive health data by email. We process data from your enquiry solely to handle your request (Art. 6 (1) (b) GDPR).
6. External links (Google Maps)
Our directions map is a locally stored graphic. Only when you click the map link does Google Maps open in a new window; from that point on, Google's privacy policy applies. Without your click, no data is transmitted to Google.
7. Business communication and customer data
We process data from ongoing business relationships (quotes, orders, invoices, service reports, calibration certificates) to perform the contract (Art. 6 (1) (b) GDPR) and retain it within the statutory retention periods (in particular § 132 BAO: 7 years).
8. Your rights
You have the right to access, rectification, erasure, restriction of processing, data portability and objection. Simply contact us (details above). If you believe that the processing of your data violates data protection law, you can lodge a complaint with the Austrian Data Protection Authority: Österreichische Datenschutzbehörde, Barichgasse 40–42, 1030 Vienna, www.dsb.gv.at.
9. No automated decision-making
No automated decision-making, including profiling, takes place.
10. Last updated
Status of this policy: [go-live date]. We will update it if the website or the legal situation changes.